Map changing work
Identify which tasks may be assisted, automated or newly created. Discuss the implications with people who do the work so that plans reflect real workflows and capability gaps.
Build learning into implementation
Training is most useful when connected to specific tools and responsibilities. Give teams time to practise, ask questions and adapt processes as the technology enters daily work.
Align incentives and safeguards
Clarify accountability for decisions that use AI and recognise responsible adoption. Hiring, development and performance systems should support the behaviours the organisation expects.
