Solve a defined care challenge
Begin with a patient or clinician need such as access, coordination or timely diagnosis. The use case should improve a meaningful part of the pathway rather than add another disconnected tool.
Design for adoption and safety
Clinical workflows, privacy, evidence and interoperability shape whether a solution can be used responsibly. Involve frontline teams early and make escalation to human judgement clear.
Measure outcomes that matter
Track access, quality, experience and operational impact using appropriate baselines. Review evidence over time so that investment follows demonstrated value, not novelty alone.